Missing EDR
No EDR agent has checked in for 14 days, at a client that runs an EDR product.
Read-only endpoint reconciliation for MSPs
Your tools disagree about your devices. Ledger settles it.
Ledger is a read-only auditor for MSPs. It reads from the RMM, EDR, Intune/Entra, DNS filter and PSA you already run, matches every device across them, and shows you what is unmanaged, unprotected, or billed wrong.
- Read-only access
- Nothing to install on endpoints
- Never writes back to your tools
| Device | RMM | EDR | Intune | PSA | Finding |
|---|---|---|---|---|---|
| WS-0142 | Matched | ||||
| LT-0207 | Missing EDR | ||||
| SRV-0031 | Managed, not billed | ||||
| LT-0319 | Billed, not managed |
4 devices1 matched3 findings
Illustrative sample. Device names are fictional.
What it finds
The gaps between your tools, in plain language.
Fourteen built-in rules are re-evaluated after every sync, and you can add your own. These are a few of the findings they produce.
Silent agent
The EDR has gone quiet while the RMM still sees the device alive. The agent died, not the machine.
Managed, not billed
RMM and EDR both see the device, but no agreement line covers it. A direct revenue leak.
Billed, not managed
An agreement line is billing for a device that no agent has seen live in 30 days.
Orphaned agent
Seen by exactly one source for 30 days or more, likely a leftover from a migration.
Unmapped client
A device that cannot be attributed to any client yet, flagged until someone maps it.
How it works
From scattered records to one list you can trust.
Connect
Add read-only credentials for the tools you already use. Each connector has a step-by-step walkthrough, and nothing is installed on an endpoint.
Reconcile
Ledger matches records from every source into one device, explains each match, and sends the uncertain ones to a review queue rather than guessing.
Act
Work the exception list, export to CSV or XLSX from any screen, or get scheduled reports by email. Fixes happen in your own tools. Ledger never changes them.
Principles
Built to be trusted with your estate.
Read-only, always
Ledger never installs an agent, changes a policy, or writes back to a connected system.
Precision over recall
A wrong merge is worse than a missed one. When the evidence is thin, a device goes to review instead of being guessed at.
Shows its reasoning
Every merged device comes with the reasoning behind it, so a technician can check a match instead of taking it on trust.
Get in touch
See where your estate disagrees with itself.
Tell us which RMM, EDR and PSA you run and we will tell you plainly whether Ledger fits. We read every message.